Chief Operation Officer

What You’ll Be Driving:

• Developing and implementing business operations strategies aligned with company goals;
• Translating the CEO’s and the board vision into executable plans;
• Driving operational excellence culturally and technologically;
• Overseeing global reliability and incident response process;
• Designing and managing company-wide releases (ensuring quality, transparency, and communication);
• Designing and improving internal corporate processes, systems, SDLC, and workflows;
• Eliminating inefficiencies and ensuring productivity across departments;
• Ensuring coordination between departments for smooth operations;
• Improving cross-department communication through various events;
• Managing indirectly and building rapport with other departments;
• Implementing metrics framework;
• Tracking and analyzing KPIs, budgets, and operational metrics;
• Identifying areas for improvement and resolving operational bottlenecks quickly;
• Ensuring operational compliance with laws, regulations, and internal policies;
• Managing operational risks and implementing safeguards;
• Collaborating with the CFO on budgeting, cost control, and financial planning from an operational perspective.

What Makes You a GR8 Fit:

• 10+ years experience in managing and directing a team required;
• 7+ years of senior-level operational leadership experience, preferably as COO or equivalent;
• 2+ years in managing software development teams;
• Proven experience in optimizing internal processes and implementing operational best practices;
• Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams;
• Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously;
• Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization;
• A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence.

Desirable Skills and Personal Features:

• Prior experience in the iGaming industry is a plus;
• Prior experience in high-risk sectors is a plus.