Customer Support Agent - Chinese Speaking

Are you fluent in Chinese and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at Brainrocket in Warsaw. 

✅ Main Responsibilities:

• Communication with customers through online-chats, e-mails

• Maintain prompt and empathetic attitude towards customers

• Acknowledge and resolve customers’ complaints

• Knowing our products inside and out so you can answer the questions

• Ensure satisfaction of the customer and provide professional support for customers

✅ Requirements:

• Proficiency in both written and spoken Chinese and English.

• Proactive attitude with a knack for customer support and sales.

• Excellent communication and negotiation skills.

• Strong attention to detail.

• Previous experience in a support role is advantageous.

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✅ Why join us? We offer:

• Working in dynamic European company

• Decent Remuneration

• Flexible work hours (shifts)

• Ability of career and professional growth within the company

• Corporate events, team buildings

• International team