VIP Account Manager - Flemish Speaking

We are looking for a Flemish VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English, French and Flemish both written and spoken;
• Proactive person with good support / sales skills;
• Strong communication and negotiation skills;
• Attention to details;
• Previous experience will be considered as an advantage.

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that products’ compliance is being followed according to relevant regulations
• Previous experience as a Sales agent will be considered as an advantage
• Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

Why you should join us?

• Competitive salary and monthly KPIs Bonus
• Snacks in the Office;
• 20 / 26 days of vacation per year;
• 6 days of sick leaves without document required;
• Attractive office location and facilities - Loftmill;
• Medical insurance for you and your partner;
• Sports package;
• Birthday, wedding, and newborn gifts;
• Languages classes (partially paid by the Company);
• Career growth opportunities;
• International corporate parties, great team-building events and activities.